Tata to handle iPhone and MacBook repairs in India for Apple

07-Jun-2025

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Tata is taking over Apple’s after-sales repair operations in India from Wistron’s local unit, ICT Service Management Solutions. The repairs will be carried out from Tata’s iPhone assembly facility in Karnataka, the sources said.

India, now the world’s second-largest smartphone market, is seeing a surge in iPhone sales, with around 11 million units sold in 2023—up from just 1% market share in 2020 to 7% last year, according to Counterpoint Research. That growth is expected to drive a boom in the device repair business.

“This partnership signals Apple’s growing confidence in Tata,” said Prabhu Ram, vice president at Cybermedia Research. “It could also lay the foundation for Apple to begin selling refurbished devices in India, similar to its model in the U.S.”

The takeover from ICT by Tata is currently underway. Wistron will continue to service non-Apple clients in India, one of the sources added.